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Chen, Hong, and X. Shen. Strong Approximation for Multiclass Feedforward Queueing Networks. Annals of Applied Probability, 2000, 10 (3): 828-876.

H. Chen, H. Zhang. Diffusion Approximations for Some Multiclass Queueing Networks Under FIFO Service Disciplines. Mathematics of Operations Research, 2000, 25 (4): 539-725.

Chao, Xiuli, and Masakiyo Miyazawa. Queueing Networks with Instantaneous Movements: A Unified Approach by Quasi-Reversibility. Advances in Applied Probability, 2000, 32 (1): 284-313.

Chao, Xiuli, and Shaohui Zheng. Triggered Concurrent Batch Arrivals and Batch Departures in Queueing Networks. Discrete Event Dynamic Systems-Theory and Applications, 2000, 10: 115–129.

Lin, Grace, Markus Ettl, Steve Buckley, Sugato Bagchi, David D. Yao, Bret L. Naccarato, Rob, Allan, Kerry Kim, and Lisa Koenig. Extended-Enterprise Supply-Chain Management at IBM Personal Systems Group and Other Divisions. Interfaces, 2000, 30 (1): 7-25.

Song, Jing-Sheng, Candace A. Yano, and Panupol Lerssrisuriya. Contract Assembly: Dealing with Combined Supply Lead Time and Demand Quantity Uncertainty. Manufacturing & Service Operations Management, 2000, 2 (3): 287-296.

Spasovic, Lazar N., Alexios Sideris, Sanchoy Das, and Xiuli Chao. Increasing Productivity and Service Quality of the Straddle Carrier Operations at a Container Port Terminal. Journal of Advanced Transportation, 1999.

Squillante, Mark S, David D. Yao, and Li Zhang. Analysis of job arrival patterns and parallel scheduling performance. Performance Evaluation, 1999, 36-37: 137-163.

Yao, D.D., and S. Zheng. Coordinated quality control in a two-stage system. Ieee Transactions on Automatic Control, 1999, 44 (6): 1166-1179.